Roles & Responsibilities:
● Responsible for managing the local 24x7x365 rotational SRE team and helping with the execution of our vision and timely goals as directed by SRE Manager and Production Engineering Sr. Management.
● Closely collaborate with SRE Manager for day-to-day operations, reviews, reporting, etc.
● Lead SRE is a technical escalation point and mentor for local 24x7x365 rotational SRE team.
What we’re looking for:
● 8+ years of working experience in monitoring, scripting, system engineering and Troubleshooting
● Solid grasp of Windows & Linux systems including networking concepts
● Experience with monitoring tools such as CloudWatch, Site24x7, VictorOps, Sentry, ELK Stack, Prometheus, Grafana, New Relic, Pingdom, TICK stack, etc.
● Experience with Amazon AWS (EC2, S3, CloudFront, Route53, RDS, autoscaling, etc.) and other cloud platforms.
● Knowledge in Agile development environment
● Strong Presentation and communication skills (English required)
● Strong collaboration skills [RK1] [RG2]
● Excellent troubleshooting and analytical skills
● Strong sense of urgency and ownership over critical problem areas
● Experience with managing 24×7 rotational team
● Excellent time management and organizational skills with an aptitude towards creative problem solving.
You will have an opportunity to:
● PARTICIPATE in a 24×7 rotation for production issue handling and escalation
● PERFORM technical root causes analysis and outlines corrective action for given
problems
● PARTNER with engineering & product teams to provide high available and reliable
systems, while building best practices and standards.
● WORK with the broader team to maintain high performance, flexible and highly scalable
web, and mobile based applications
● PROVIDE reliable solutions to a variety of problems using sound problem solving
techniques
● MAINTAIN the business continuity by driving the opportunity of making systems highly
resilient.
● ACHIEVE engineering excellence by implementing standard practices and standard